Your perks IN DETAIL

Your
perks
IN DETAIL

C1 Comoclub Perks

  • Earn 1 Comocredit per USD0.70 spent at COMO Group Establishments and participating partners1 (Global currency conversion applies)
  • Items discounted at 60% and above off the retail price from Club21 and Kids21 are excluded from earning Comocredits and do not contribute to Tier Renewal or Tier Upgrade qualifications
  • Instant Redemption of Comocredits2 is available at select Club21 stores, participating COMO Hotels & Resorts, COMO Shambhala Singapore, Dover Street Market Singapore, Kids21, and select COMO Group restaurants in Singapore
  • COMO Group-wide preferential rates:
    • 10% off select packages and products from COMO Shambhala Singapore3
  • Birthday bonus and treats4
    • Earn double Comocredits across participating COMO Group establishments for one month from date of voucher issue: 2 Comocredits per USD0.70 spent
  • Priority access to Comocollection
  • Priority access to events and promotions
  • Partner preferential rates
    • 10% off laundry services at For the Love of Laundry
    • 5% off BAR room rates at HPL Boutique Collection: Casa del Rio Malacca, Casa del Mar Langkawi, The Lakehouse Cameron Highlands and The Boathouse Phuket
  • All perks are accorded to the Comoclubber only, unless stated otherwise. The Comoclubber must be present to avail of their perks.
  • All perks are not applicable to other promotions, discounts, offers or vouchers.
  • Comocredits will not be awarded when availing of perks.

Complimentary perks across the COMO Group:

Fashion

  • 20% off on your first purchase at Club21.com when you enter COMO20 at checkout (See your Welcome to Comoclub eDM for details)
  • 10% off on your first purchase at th.club21.com when you enter WELCOME10 at checkout

Travel

All through your stay at select COMO Hotels and Resorts

  • Welcome treat
  • Complimentary daily yoga sessions at select COMO Shambhala centres, subject to availability

Click here to view by property. Terms and conditions apply5.

 


   

1

Earning Comocredits

Earn Comocredits at COMO Group Establishments:

Comocredits can be earned at select COMO Group Establishments

  • Dining & Gourmet: AT Feast, Candlenut, Cédric Grolet Singapore, COMO Cuisine, COTE Singapore, Glow, Ippoh Tempura Bar By Ginza Ippoh, Pangium, SuperNature, The Dempsey Cookhouse And Bar, and Torno Subito Singapore
  • Fashion: Club21 Malaysia, Singapore, Thailand; Dover Street Market Singapore; Kids21 Hong Kong, Malaysia, and Singapore
  • COMO Hotels And Resorts: Bali, Bangkok, Bhutan, Burgundy, Dolomites, London, Maldives, Perth, Phuket, Singapore, Turks And Caicos, Tuscany
  • Wellness: COMO Shambhala
  • e-Shops: club21.com, kids21.com

Earn Comocredits at participating Comoclub partners:

Comocredits can be earned at participating Comoclub Partners. Individual terms and conditions apply.

 

Automotive

  • Ital Auto Malaysia
    • Earn at the rate of your tier on qualifying purchases.
    • Earn 2x Comocredits for one month on your birthday.
    • Qualifying purchases refers to any spend on after-sales services, which includes but is not limited to out-of-pocket spend on repairs, replacements, spare parts, and servicing beyond manufacturer’s warranty provided by participating partner which may change from time to time.
    • Issuance of Comocredits will only be limited to the first ten thousand Malaysian Ringgit (MYR10,000) of each transaction.

Beauty & Wellness

  • Mervin Koh for Hair
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • DA Orchard MedSuites
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.

Dining & Gourmet

  • Appetite
    • Earn at the rate of your tier.
  • FOOL
    • Earn at the rate of your tier.
  • Iggy's
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Janice Wong Pure Imagination
    • Earn at the rate of your tier.
  • Lap Spirits
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Meatsmith Singapore
    • Earn at the rate of your tier.
  • Nobu Kuala Lumpur
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Nouri
    • Earn at the rate of your tier.
  • Yantra
    • Earn at the rate of your tier.

Events & Experiences

  • Mission Impossible Tickets
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.

Fashion

  • PAKT
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.

Travel

  • Casa del Mar, Langkawi
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Casa del Rio, Melaka
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Monarch House
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Natural World Safaris
    • All Comoclubbers earn 1 Comocredit for every USD0.70 spent at Natural World Safaris, regardless of tier.
    • Earn 2x Comocredits for one month on your birthday.
    • Comocredits can be earned on all safaris booked with Natural World Safaris, whether through the Comoclub website or the Natural World Safaris website.
  • Riad Mena
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • The Lakehouse, Cameron Highlands
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • The Boathouse, Phuket
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.

Comocredits can be earned on:

  • Purchase of Comoclub vouchers
  • Singapore taxes and service charge - Club21, Kids21, establishments at COMO Dempsey and COMO Orchard, with the exception of COMO Metropolitan Singapore
  • Cash top ups on redemptions
  • COMO Hotels And Resorts direct room reservations and packages only. Reservations must be made in the same name of the registered Comoclubber account and the Comoclubber must be present during check-in.
  • COMO Hotels And Resorts F&B, in-room dining, wellness, and in-house services, where the Comoclubber must be present.
  • Wedding and other group events held at At feast, b_together, Candlenut, Cedric Grolet Singapore, COTE Singapore, COMO Cuisine, Culina Bistro, Ippoh Tempura Bar By Ginza Ippoh, Pangium, The Dempsey Cookhouse & Bar, Torno Subito Singapore; capped at a maximum of 20,000 Comocredits per event

Comocredits cannot be earned on:

  • Purchases using Comoclub vouchers, or credit notes
  • Purchases at b_together Singapore, Cedric Grolet Singapore Click & Collect, Club21 Taiwan, COMO Laucala Island, Culina Malaysia (Bakery, Bistro and Market), Culina Singapore (Bakery, Bistro and Market), Culina e-shop, DSM online, Outlet by Club21, SuperNature e-shop, takeaway.comodempsey.sg, th.club21.com
  • Any purchases that are discounted at 60% and above the original retail price at Club21 Malaysia, Singapore, Taiwan, Thailand; Kids21 Hong Kong, Malaysia, and Singapore, DSM Singapore, club21.com, kids21.com
  • Promotional items and bundles - including but not limited to bulk buys
  • All birthday bonuses, treats and complimentary services
  • All redemptions
  • All delivery and shipping charges
  • b_together Singapore joining fee and drop-off play fees
  • Tips across the COMO Group
  • Corporate events held at all the COMO Group establishments and its partners
  • All spend that earns points in any other loyalty programme
  • Global taxes and service charge with the exception of Singapore
  • Third party service providers at COMO Hotels And Resorts, including but not limited to:
    — Activities
    — Transport
    — Gift shop
    — Restaurants: COMO Metropolitan London: NOBU

2 Instant redemption of Comocredits:

  • Club21 Singapore, Malaysia and Thailand: Not valid for use during sales, in conjunction with any other promotions, with the use of promotion vouchers, at any sale location, at store-in-stores, on consignment and selected products, unless otherwise stated.
  • Instant redemption is not available at: b_together Singapore, Cedric Grolet Singapore Click & Collect, Club21 Taiwan, COMO Laucala Island, Culina Singapore (Bakery, Bistro and Market), Culina Malaysia (Bakery, Bistro and Market), Culina e-shop, DSM Online, Kids21.com, Outlet by Club21, SuperNature e-shop, takeaway.comodempsey.sg, and th.club21.com

3 10% off select packages and products from COMO Shambhala Singapore are applicable to:

  • COMO Shambhala branded products and buy brands, excluding consignment items
  • Packages or blocks of 12 for the following services offered by COMO Shambhala Singapore only – massages, facials, yoga and mat class, PT, private yoga and private Pilates only
  • This perk cannot be refunded or exchanged for cash or kind, Comocredits or for another Reward or for any other merchandise.
  • Not applicable with other promotions, discounts, offers or vouchers.
  • Comocredits can be used to offset purchases after discount is applied.
  • Comocredits will be awarded when purchase is made using cash/debit/credit only, less the discount. Not applicable on redemption with Comocredits, gift cards and vouchers.

4

Birthday treats

Birthday treats are issued to your account 10 days before your birthday and are subject to the following terms and conditions:

 

2X Comocredits:

  • Valid for 30 days from date of voucher issue.
  • 2 Comocredits for every USD0.70 spent will be credited to your account after payment is made.
  • Applicable wherever Comocredits can be earned across the COMO Group, with the exception of COMO Hotels and Resorts.
  • Applicable on spend across participating partners. Individual terms and conditions apply.
  • Applicable to the purchase of regular or sale items, except items discounted at 60% and above its original retail price.
  • Not applicable with other ongoing promotions and offers.
  • Comoclub reserves the right to amend the terms and conditions as necessary.

 

5

Privileges by hotel

 

  • AMERICAS

COMO Parrot Cay, Turks and Caicos Islands

 

  • ASIA

COMO Uma Paro, Bhutan

COMO Uma Punakha, Bhutan

COMO Shambhala Estate, Bali, Indonesia

COMO Uma Canggu, Bali, Indonesia

COMO Uma Ubud, Bali, Indonesia

COMO Cocoa Island, Maldives

COMO Maalifushi, Maldives

COMO Metropolitan Singapore

COMO Metropolitan Bangkok, Thailand

COMO Point Yamu, Phuket, Thailand

 

  • AUSTRALIA/OCEANIA

COMO The Treasury, Perth

 

  • EUROPE

COMO Le Montrachet, France

COMO Castello Del Nero, Italy

Podere San Filippo, Italy

COMO Alpina Dolomites, Italy

COMO Metropolitan London, UK

COMO The Halkin, London, UK

 

COMO Parrot Cay, Turks and Caicos Islands

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Uma Paro, Bhutan

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga is based on the hotel's schedule, subject to availability and upon reservation.

COMO Uma Punakha, Bhutan

All through your stay:

  • Welcome treat will be delivered to your room.

COMO Shambhala Estate, Bali, Indonesia

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Uma Canggu, Bali, Indonesia

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Uma Ubud, Bali, Indonesia

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Cocoa Island, Maldives

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Maalifushi, Maldives

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Metropolitan Singapore

All through your stay:

  • Welcome treat will be delivered to your room.

Below member perks are not available at COMO Metropolitan Singapore until further notice:

  • Complimentary daily yoga

COMO Metropolitan Bangkok, Thailand

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary yoga, based on hotel schedule and subject to availability.

COMO Point Yamu, Phuket, Thailand

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability. Yoga sessions may be occasionally be replaced with other wellness activities, such as full body stretching, a mindful beach walk and more.

COMO The Treasury, Perth, Australia

All through your stay:

  • Welcome treat will be delivered to your room
  • Complimentary yoga, based on hotel schedule and subject to availability

COMO Le Montrachet, Burgundy, France

All through your stay:

  • Welcome treat will be delivered to your room

Below member perks are not available at COMO Le Montrachet until further notice:

  • Complimentary daily yoga

COMO Castello Del Nero, Italy

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

Podere San Filippo, Tuscany, Italy

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule, subject to availability and this will be provided at the premises of COMO Castello Del Nero.

COMO Alpina Dolomites, Italy

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary yoga, based on hotel schedule and subject to availability.

COMO Metropolitan London, UK

All through your stay:

  • Welcome treat will be delivered to your room.

COMO The Halkin, London, UK

All through your stay:

  • Welcome treat will be delivered to your room.

 

Programme terms and conditions apply