Your perks IN DETAIL

Your
perks
IN DETAIL

C3 Comoclub Perks

  • Earn 3 Comocredits per SGD1 spent at COMO Group Establishments and participating partners1 (Global currency conversion applies)
  • Items discounted at 60% and above off the retail price from Club21 and Kids21 are excluded from earning Comocredits and do not contribute to Tier Renewal or Tier Upgrade qualifications.
  • Instant Redemption of Comocredits2 is available at select Club21 stores, participating COMO Hotels & Resorts, COMO Shambhala Singapore, Dover Street Market Singapore, b_together Singapore, Kids21, Culina Singapore, Culina Kuala Lumpur, and select COMO Group restaurants in Singapore.
  • COMO Group-wide preferential rates:
    • 3% off retail prices at SuperNature, SuperNature e-shop, Culina Singapore, Culina Kuala Lumpur and Culina e-shop3
    • 10% off select packages and products from COMO Shambhala Singapore3
  • Birthday bonus and treats4
    • Earn double Comocredits across participating COMO Group establishments for one month from date of voucher issue: 6 Comocredits per SGD1 spent
    • SGD20 Shopping Vouchers at Club21 Singapore, Kids21 Singapore and Dover Street Market Singapore
    • SGD10 Dining Vouchers at COMO Group restaurants in Singapore
    • DrHair® deep cleansing scalp treatment
  • Priority access to Comocollection
  • Priority access to events and promotions
  • Partner preferential rates
    • 10% off laundry services at For the Love of Laundry
    • 5% off BAR room rates at HPL Boutique Collection: Casa del Rio Malacca, Casa del Mar Langkawi, The Lakehouse Cameron Highlands and The Boathouse Phuket
  • All perks are accorded to the Comoclubber only, unless stated otherwise. The Comoclubber must be present to avail of their perks, which are non-transferrable.
  • All perks are not applicable to other promotions, discounts, offers or vouchers.
  • Comocredits will not be awarded when availing of perks.

Complimentary perks across the COMO Group:

Fashion

  • Custom alteration on regular-priced merchandise from Club21 Singapore

Travel

Your room reservation perks at select COMO Hotels and Resorts

  • Late check-out until 4pm, subject to availability
  • Early check-in from 10am, subject to availability

All through your stay at select COMO Hotels and Resorts

  • Welcome treat
  • Complimentary daily yoga sessions at select COMO Shambhala centres, subject to availability

Click here to view by property. Terms and conditions apply5.

 


   

1

Earning Comocredits

Earn Comocredits at COMO Group Establishments:

Comocredits can be earned at COMO Group Establishments

  • Dining & Gourmet: AT Feast, Candlenut, Cédric Grolet Singapore, COMO Cuisine, COTE Singapore, Culina Singapore, Culina Kuala Lumpur, Glow, Ippoh Tempura Bar By Ginza Ippoh, Pangium, SuperNature, The Dempsey Cookhouse And Bar, and Torno Subito Singapore
  • Family Club: b_together Singapore
  • Fashion: Club21 Malaysia, Singapore, Thailand; Dover Street Market Singapore; Kids21 Hong Kong, Malaysia, and Singapore
  • COMO Hotels And Resorts: Bali, Bangkok, Bhutan, Burgundy, Dolomites, London, Maldives, Perth, Phuket, Singapore, Turks And Caicos, Tuscany
  • Wellness: COMO Shambhala
  • e-Shops: club21.com, kids21.com, Culina e-shop, SuperNature e-shop

Earn Comocredits at participating Comoclub partners:

Comocredits can be earned at participating Comoclub Partners. Individual terms and conditions apply.

 

Automotive

  • Ital Auto Malaysia
    • Earn at the rate of your tier on qualifying purchases.
    • Earn 2x Comocredits for one month on your birthday.
    • Qualifying purchases refers to any spend on after-sales services, which includes but is not limited to out-of-pocket spend on repairs, replacements, spare parts, and servicing beyond manufacturer’s warranty provided by participating partner which may change from time to time.
    • Issuance of Comocredits will only be limited to the first ten thousand Malaysian Ringgit (MYR10,000) of each transaction.

Beauty & Wellness

  • Mervin Koh for Hair
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • DA Orchard MedSuites
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.

Dining & Gourmet

  • Appetite
    • Earn at the rate of your tier.
  • FOOL
    • Earn at the rate of your tier.
  • Iggy's
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Janice Wong Pure Imagination
    • Earn at the rate of your tier.
  • Lap Spirits
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Meatsmith Singapore
    • Earn at the rate of your tier.
  • Nobu Kuala Lumpur
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Nouri
    • Earn at the rate of your tier.
  • Yantra
    • Earn at the rate of your tier.

Events & Experiences

  • Mission Impossible Tickets
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.

Fashion

  • PAKT
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.

Travel

  • Casa del Mar, Langkawi
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Casa del Rio, Melaka
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Monarch House
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • Natural World Safaris
    • All Comoclubbers earn 1 Comocredit for every USD0.70 spent at Natural World Safaris, regardless of tier.
    • Earn 2x Comocredits for one month on your birthday.
    • Comocredits can be earned on all safaris booked with Natural World Safaris, whether through the Comoclub website or the Natural World Safaris website.
  • Riad Mena
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • The Lakehouse, Cameron Highlands
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.
  • The Boathouse, Phuket
    • Earn at the rate of your tier.
    • Earn 2x Comocredits for one month on your birthday.

Comocredits can be earned on:

  • Purchase of Comoclub vouchers
  • Singapore taxes and service charge - Club21, Kids21, establishments at COMO Dempsey and COMO Orchard, with the exception of COMO Metropolitan Singapore
  • Cash top ups on redemptions
  • COMO Hotels And Resorts direct room reservations and packages only. Reservations must be made in the same name of the registered Comoclubber account and the Comoclubber must be present during check-in.
  • COMO Hotels And Resorts F&B, in-room dining, wellness, and in-house services, where the Comoclubber must be present.
  • Wedding and other group events held at At feast, b_together, Candlenut, Cedric Grolet Singapore, COTE Singapore, COMO Cuisine, Culina Bistro, Ippoh Tempura Bar By Ginza Ippoh, Pangium, The Dempsey Cookhouse & Bar, Torno Subito Singapore; capped at a maximum of 20,000 Comocredits per event

Comocredits cannot be earned on:

  • Purchases using Comoclub vouchers, or credit notes
  • Purchases at Cedric Grolet Singapore Click & Collect, Club 21 Taiwan, DSM online, Outlet by Club21, takeaway.comodempsey.sg, th.club21.com
  • Any purchases that are discounted at 60% and above the original retail price at Club21 Malaysia, Singapore, Taiwan, Thailand; Kids21 Hong Kong, Malaysia, and Singapore, DSM Singapore, club21.com, kids21.com
  • Promotional items and bundles - including but not limited to bulk buys
  • All birthday bonuses, treats and complimentary services
  • All redemptions
  • All delivery and shipping charges
  • b_together Singapore joining fee and drop-off play fees
  • Tips across the COMO Group
  • Corporate events held at all the COMO Group establishments and its partners
  • All spend that earns points in any other loyalty programme
  • Global taxes and service charge with the exception of Singapore
  • Third party service providers at COMO Hotels And Resorts, including but not limited to:
    — Activities
    — Transport
    — Gift shop
    — Restaurants: COMO Metropolitan London: NOBU

2 Instant redemption of Comocredits:

  • Club21.com, Club21 Singapore, Malaysia and Thailand: Not valid for use during sales, in conjunction with any other promotions, with the use of promotion vouchers, at any sale location, at store-in-stores, on consignment and selected products, unless otherwise stated.
  • Instant redemption is not available at Cedric Grolet Singapore Click & Collect, Club 21 Taiwan, COMO Laucala Island, Culina e-shop, DSM Online, Kids21.com, Outlet by Club21, SuperNature e-shop, takeaway.comodempsey.sg and th.club21.com.

3 3% off retail prices at SuperNature, SuperNature e-shop, the Culina Market Singapore, Kuala Lumpur and Culina e-shop not applicable to:

  • Farm boxes
  • Promotional items and bundles
  • All delivery and shipping charges

10% off select packages and products from COMO Shambhala Singapore are applicable to:

  • COMO Shambhala branded products and buy brands, excluding consignment items
  • Packages or blocks of 12 for the following services offered by COMO Shambhala Singapore only – massages, facials, yoga and mat class, PT, private yoga and private Pilates only
  • This perk cannot be refunded or exchanged for cash or kind, Comocredits or for another Reward or for any other merchandise.
  • Not applicable with other promotions, discounts, offers or vouchers.
  • Comocredits can be used to offset purchases after discount is applied.
  • Comocredits will be awarded when purchase is made using cash/debit/credit only, less the discount. Not applicable on redemption with Comocredits, gift cards and vouchers.

4

Birthday treats

Birthday treats are issued to your account 10 days before your birthday and are subject to the following terms and conditions:

 

SGD20 Fashion Spree:

  • Valid for 2 months from date of voucher issue.
  • Applicable to the purchase of regular or sale items.
  • May be redeemed instantly for purchases made at Club21 Singapore, Kids21 Singapore and Dover Street Market Singapore.
  • Only applicable within the issuing country.
  • Cannot be exchanged for cash and any unused balance will not be refunded.
  • Cannot be used on purchases with a total cost of below SGD20.
  • Not valid for use on online purchases and at Outlet by Club21 Singapore.
  • Comocredits will not be awarded when using your birthday perks.
  • Your Comoclubber ID is required to avail of this birthday treat.
  • This birthday treat is not applicable with other ongoing promotions, discounts, vouchers and offers.
  • Comoclub reserves the right to amend the terms and conditions as necessary.

SGD10 Dining Treat:

  • Valid for 2 months from date of voucher issue.
  • Prior reservation must be made through customerservice@comolifestyle.com
  • Only valid for redemption at: AT Feast Singapore, Candlenut, Cedric Grolet Singapore, COMO Cuisine, COTE Singapore, Culina Bistro, Ippoh Tempura by Ginza Ippoh, The Dempsey Cookhouse & Bar, Torno Subito Singapore.
  • Cannot be exchanged for cash and any unused balance will not be refunded.
  • Not valid for use on online purchases and takeaway.comodempsey.sg
  • Comocredits will not be awarded when using your birthday perks.
  • Your Comoclubber ID is required to avail of this birthday treat.
  • This birthday treat is not applicable with other ongoing promotions, discounts, vouchers and offers.
  • Comoclub reserves the right to amend the terms and conditions as necessary.

DrHair® Deep Cleansing Scalp Treatment:

  • This birthday perk cannot be refunded or exchanged for cash or kind, Comocredits or for another reward or for any other merchandise.
  • Based on a first-come, first served basis and subject to availability.
  • Valid for 2 months from date of voucher issue.
  • Advance booking is required for us to better serve you.
  • Valid for redemption at DrHair® Singapore outlets.
  • Not applicable with other promotions, discounts, offers or vouchers.
  • Applicable only for new customers aged 21 years & above.
  • Valid for residents of Singapore. Presentation of a government-issued photo identification document is required upon treatment appointment for verification and eligibility of the offer.
  • Redeemable only on weekdays, excluding public holidays and eve of public holidays. For special requests on other timings, a surcharge of SGD38 payable by Comoclub member applies.

2X Comocredits:

  • Valid for 30 days from date of voucher issue.
  • 6 Comocredits for every SGD1 spent will be credited to your account after payment is made.
  • Applicable wherever Comocredits can be earned across the COMO Group, with the exception of COMO Hotels and Resorts.
  • Applicable on spend across participating partners. Individual terms and conditions apply.
  • Applicable to the purchase of regular or sale items, except items discounted at 60% and above its original retail price.
  • Not applicable with other ongoing promotions and offers.
  • Comoclub reserves the right to amend the terms and conditions as necessary.

 

5

Privileges by hotel

 

  • AMERICAS

COMO Parrot Cay, Turks and Caicos Islands

 

  • ASIA

COMO Uma Paro, Bhutan

COMO Uma Punakha, Bhutan

COMO Shambhala Estate, Bali, Indonesia

COMO Uma Canggu, Bali, Indonesia

COMO Uma Ubud, Bali, Indonesia

COMO Cocoa Island, Maldives

COMO Maalifushi, Maldives

COMO Metropolitan Singapore

COMO Metropolitan Bangkok, Thailand

COMO Point Yamu, Phuket, Thailand

 

  • AUSTRALIA/OCEANIA

COMO The Treasury, Perth

 

  • EUROPE

COMO Le Montrachet, France

COMO Castello Del Nero, Italy

Podere San Filippo, Italy

COMO Alpina Dolomites, Italy

COMO Metropolitan London, UK

COMO The Halkin, London, UK

 

COMO Parrot Cay, Turks and Caicos Islands

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability. Late check-outs do not apply to holidays, peak season and other blackout dates.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Uma Paro, Bhutan

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga is based on the hotel's schedule, subject to availability and upon reservation.

COMO Uma Punakha, Bhutan

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.

COMO Shambhala Estate, Bali, Indonesia

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Uma Canggu, Bali, Indonesia

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Uma Ubud, Bali, Indonesia

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Cocoa Island, Maldives

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability and hotel occupancy.
  • Early check-in from 10am is upon request and subject to availability and hotel occupancy.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Maalifushi, Maldives

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability and hotel occupancy.
  • Early check-in from 10am is upon request and subject to availability and hotel occupancy.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

COMO Metropolitan Singapore

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability on the day of check-in.

All through your stay:

  • Welcome treat will be delivered to your room.

Below member perks are not available at COMO Metropolitan Singapore until further notice:

  • Complimentary daily yoga

COMO Metropolitan Bangkok, Thailand

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary yoga, based on hotel schedule and subject to availability.

COMO Point Yamu, Phuket, Thailand

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability. Yoga sessions may be occasionally be replaced with other wellness activities, such as full body stretching, a mindful beach walk and more.

COMO The Treasury, Perth, Australia

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability on the day of check-in.

All through your stay:

  • Welcome treat will be delivered to your room
  • Complimentary yoga, based on hotel schedule and subject to availability

COMO Le Montrachet, Burgundy, France

Your room reservation perks:

  • Late check-out until 2pm is upon request and subject to availability on the day of check-out.
  • Early check-in from 11am is upon request and subject to availability on the day of check-in.

All through your stay:

  • Welcome treat will be delivered to your room

Below member perks are not available at COMO Le Montrachet until further notice:

  • Complimentary daily yoga

COMO Castello Del Nero, Italy

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability on the day of check-in. Requests can be made 24 hours before arrival.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule and subject to availability.

Podere San Filippo, Tuscany, Italy

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary daily yoga, based on hotel schedule, subject to availability and this will be provided at the premises of COMO Castello Del Nero.

COMO Alpina Dolomites, Italy

Your room reservation perks

  • Late check-out until 4pm is upon request and subject to availability.
  • Early check-in from 10am is upon request and subject to availability.

All through your stay:

  • Welcome treat will be delivered to your room.
  • Complimentary yoga, based on hotel schedule and subject to availability.

COMO Metropolitan London, UK

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability. Requests can only be made on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability. Requests can only be made 24 hours before arrival.

All through your stay:

  • Welcome treat will be delivered to your room.

COMO The Halkin, London, UK

Your room reservation perks:

  • Late check-out until 4pm is upon request and subject to availability. Requests can only be made on the day of check-out.
  • Early check-in from 10am is upon request and subject to availability. Requests can only be made 24 hours before arrival.

All through your stay:

  • Welcome treat will be delivered to your room.

 

Programme terms and conditions apply