frequently
asked
questions

There are six Comoclub membership tiers, which unlock access to exclusive Comoperks and benefits as you move up in tier. The tier you're in will determine the rate at which you can earn Comocredits. At C2 for example, you'll earn 2 Comocredits for every S$1 you spend across the COMO Group. These Comocredit multipliers allow you to earn Comocredits faster as you upgrade to the higher tiers. For more information on the Comoperks you can unlock at each of the tiers, click here

Comoclubbers can qualify for the next tier by achieving the minimum spend over 12 months. To continue enjoying your current tier status, you will need to meet the minimum spend to renew within 12 months as well. The minimum spend to qualify for the next tier or renew your current tier can be found below:

Comoclubbers with a C2, C3, C4, C5 or C6 status who do not reach the minimum tier renewal amount will move one tier down. Comoclubbers with a C1 status will not see any change to their status and remain at C1.

Yes, your membership will renew automatically based on renewal or upgrade qualifications. Once a Comoclubber, always a Comoclubber.

Once you join Comoclub, you can enjoy benefits that increase in value as you move up the tiers. Explore your tier benefits here:

Upon spending the required amount to qualify for a tier upgrade, our Comocrew will need 24 hours to process your upgrade. You will be notified once the upgrade has been processed.

As a Comoclubber, you get birthday treats that correspond to your tier. You will receive them in the wallet of your Comoclub app, 10 days before your birthday.

 

Each voucher will contain details of each birthday perk you are qualified for and will have different expiration dates.

 

For example, your Double Comocredits birthday bonus begins on the day you receive your voucher and expires in one month. Some birthday perks such as shopping, dining, haircare, grocery and wellness treats, as well as complimentary night stays expire in two months. Other perks such as private dining room reservations and corkage waiver are only valid for use on the day of your birthday or the day after your birthday.

 

Birthday treats are subject to availability and may require prior reservation. Please read the terms and conditions of each voucher for more information.